vHealth (Worldwide) 3.6

Designed exclusively for Aetna International members, vHealth (Worldwide) offers on-demand access to medical professionals, no matter where you are located. It is important to mention that there are alternative vHealth applications available. For individuals residing in India, Dubai, or Thailand, it is advisable to ensure that you are downloading the appropriate vHealth application. Your employer or Aetna representative can provide further assistance with this process.

The dedicated doctors at vHealth prioritize understanding your health concerns and providing tailored guidance towards optimal solutions. Regardless of your location, you can rest assured that you and your family will receive the necessary care. For eligible members, consultations are complimentary and can be availed of as frequently as needed. There are two primary service options:

1. Video Consultations: Schedule a video appointment at your convenience. Consultations are offered in both English and Spanish.
2. Phone Consultations: Request a callback phone consultation. Typically, doctors return calls within 2 – 4 hours. Consultations can be conducted in multiple languages including English, Spanish, French, Mandarin, Japanese, German, Hindi, Cantonese, Hungarian, Portuguese, Malay, Korean, Thai, Arabic, and Italian.